Karaesmen, Zeynep AkşinGençer, Büşra2024-11-092015https://hdl.handle.net/20.500.14288/4504xiv, 162 l. : ill. 30 cm.restrictedAccessQueuing theoryDistribution (Probability theory)Consumer behaviorConsumers, AttitudesThe impact of queue features on customers' queue joining and reneging behavior: A laboratory experimentThesis© All Rights Reserved. Accessible to Koç University Affiliated Users Only!