Publication: The impact of queue features on customers' queue joining and reneging behavior: A laboratory experiment
Files
Program
Industrial Engineering
KU-Authors
KU Authors
Co-Authors
Authors
Gençer, Büşra
Advisor
Karaesmen, Zeynep Akşin
Publication Date
2015
Language
English
Type
Thesis
Journal Title
Journal ISSN
Volume Title
Abstract
Description
xiv, 162 l. : ill. 30 cm.
Source:
Publisher:
Koç University
Keywords:
Subject
Queuing theory, Distribution (Probability theory), Consumer behavior, Consumers, Attitudes