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Permanent URI for this collectionhttps://hdl.handle.net/20.500.14288/3

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    Rethinking news trust in post-truth Turkey: immediacy as the imagined affordance of television and search engines
    (SAGE PUBLICATIONS INC, 2024) Department of Media and Visual Arts; Çamurdan, Suncem Koçer; Ünal, Nazlı Özkan; Department of Media and Visual Arts; College of Social Sciences and Humanities
    In today's post-truth world, news users grapple with the tension between growing distrust in news institutions and the need for "true" information. Based on a mixed-methods study conducted in Turkey, this paper examines strategies developed by news users to establish trust in media tools in the context of the COVID-19 pandemic and populist polarization. We first collected data with a nationally representative survey (N = 1089). Then, 30 media users filled out media diaries for 1 week. We interviewed diary participants at the end of the week. We also conducted a four-week-long participant observation in three locations. Based on this data, we argue that users build trust in news stories by attributing a sense of immediacy to specific media, namely television and search engines. This immediacy arises from people's desire to scrutinize the accuracy of news stories in Turkey's highly polarized media environment. We term this ascribed meaning of transparency the imagined affordance of immediacy, asserting that immediacy is crucial for forming trust in the post-truth era. Contrary to suggestions that news trust is diminishing in the post-truth era, our paper highlights citizens' creative strategies to reestablish trust in contemporary news media.
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    An institutional perspective: how gatekeepers on a higher education interact for the organization of access
    (Springer, 2023) Department of Media and Visual Arts; Yıldız, Zeynep; Subaşı, Özge; Department of Media and Visual Arts; Graduate School of Social Sciences and Humanities
    There is growing research on how collaborative systems could support equity in shaping access for marginalized communities in different contexts. Higher education institutions are essential contexts for examining issues around equity-based organization of access for diverse populations, including people with disabilities. However, there is a shortage of research in CSCW investigating equal access in higher education settings. To address this gap, in this case study, we aim to have a closer look at how gatekeepers (people who are responsible for accessibility) in a higher education institution organize access for members with disabilities. Gatekeeping has long been discussed in disability justice to examine systemic and institutional barriers for people with disabilities. We reveal how gatekeepers interact and collaborate around existing institutional communication channels to collect access-related requests and distribute access in the higher education setting. Our data shows that existing practices come with institutional challenges hindering equity and inclusion for members with disabilities. Key issues revealed through our findings are (1) communication tools and non-shared definitions around access, (2) lack of tools for experience documentation, (3) ineffective feedback loops around access requests, (4) impact-based prioritization for access requests. We discuss how our analysis contributes to equity-oriented system design for future collaboration around organizing higher education access at the institutional level.
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    Virtual collaboration tools for mixed-ability workspaces: a cross disability solidarity case from Turkey
    (Assoc Computing Machinery, 2023) Department of Media and Visual Arts; Yıldız, Zeynep; Subaşı, Özge; Department of Media and Visual Arts; Graduate School of Social Sciences and Humanities
    A growing body of literature on mixed-ability teams within HCI investigates how disabled and non-disabled people collaborate. Still, how diferent disabilities can interact in a mixed-ability team is underexplored, especially for long commitments and in non-western contexts. As an emerging perspective in accessibility studies in HCI, disability justice emphasizes the importance of cross-disability collaborations. Collaborative access, interdependence, and crossdisability dialogue are keys to building accessible mixed-ability interactions. We conducted ten in-depth interviews with the members of a unique mixed-ability team (which includes people with diferent physical disabilities) using the same workspace with crossdisability interactions in Turkey. We aim to understand the requirements for an accessible mixed-ability virtual workspace and to identify practical design considerations for cross-disability solidarityoriented virtual collaboration tools. To ensure equal access in virtual workspaces, we suggest implications for centering collective access, balancing external power dynamics, and supporting language and cultural diversities.
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    Pluralistic methods in codesign: a co-speculation play method for feminist utopias in urban Turkiye
    (Taylor and Francis Ltd., 2024) Department of Media and Visual Arts; Subaşı, Özge; Apaydın, Pınar; Department of Media and Visual Arts; College of Social Sciences and Humanities; Graduate School of Social Sciences and Humanities
    This article introduces a co-speculation method developed in urban Turkiye, economically, socially and politically fluctuating geography. This method leverages decolonial and feminist design studies to emphasise pluralism and the integration of underrepresented knowledge systems, thus benefiting from their valuable epistemological and methodological contributions. We show the details from the development of the feminist co-speculation method through co-design sessions, showcasing how it adapts to and is reshaped by the social realities in urban Turkiye.
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    Mind the whisper: enriching collocated social interactions in public places through audio narratives
    (Assoc Computing Machinery, 2022) Department of Media and Visual Arts; Genç, Hüseyin Uğur; Erdem, Duru; Yıldırım, Çaǧla; Coşkun, Aykut; Department of Media and Visual Arts; KU Arçelik Research Center for Creative Industries (KUAR) / KU Arçelik Yaratıcı Endüstriler Uygulama ve Araştırma Merkezi (KUAR); Graduate School of Social Sciences and Humanities; College of Social Sciences and Humanities
    The quality of social interaction has great importance for psychological and physiological health. Previous research indicates that smartphones have adverse effects on collocated social interactions. Most HCI works addressed this issue by restricting smartphone use during social interactions. Diverging from previous work, we designed WHISPER, an audio narrative box that aims to enrich collocated social interactions without restricting mobile technology use. We conducted a user study in a cafe environment with 21 participants to understand how users react to WHISPER and how it would influence their social interactions. In this paper, we present the result of this study and discuss four implications for technologies designed to enhance collocated social interactions (Respectfulness, Balanced Ambiguity, Adaptability, and Being Targeted) and two implications for research touching upon the HCI work on Design for Behavior Change and Collocated Interactions (Designing responsible interventions for accommodating unintended outcomes and Quantifying the quality of social interactions).
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    Informing the design of question-asking conversational agents for reflection
    (Springer Science and Business Media Deutschland GmbH, 2024)  ; Department of Media and Visual Arts; Karaturhan, Pelin; Orhan, İlayda; Yantaç, Asım Evren; Department of Media and Visual Arts; Koç Üniversitesi KARMA Gerçeklik Teknolojileri Eğitim, Uygulama ve Yayma Merkezi (KARMA) / Koç University KARMA Mixed Reality Technologies Training, Implementation and Dissemination Centre (KARMA); KU Arçelik Research Center for Creative Industries (KUAR) / KU Arçelik Yaratıcı Endüstriler Uygulama ve Araştırma Merkezi (KUAR); Graduate School of Social Sciences and Humanities; College of Social Sciences and Humanities; School of Medicine;  
    Reflecting on everyday experiences offers valuable insights and has the potential to enhance psychological well-being. Yet, only some have access to a facilitator for reflection. Conversational agents hold promise as companions for these discussions. We surveyed individuals with therapy experience to understand user needs and arrived at interaction strategies used in therapy. We then evaluated these strategies with five therapists and transformed our data, along with their input, into a set of interaction strategies to be used on conversational agents for reflection. We developed an AI chatbot prototype where we implemented these strategies and conducted a 1-week in-the-wild study with 34 participants to evaluate the interaction strategies and experiences of interacting with a chatbot for reflection. Findings reveal that participants are willing to engage with a chatbot, even with limited capabilities. Critical aspects include the chatbot’s contextual awareness, statement repetition, and human-like qualities. Successfully balancing questions with non-question statements is essential for a pleasurable dialogue-driven reflection. Our paper presents implications for future design and research studies. © The Author(s), under exclusive licence to Springer-Verlag London Ltd., part of Springer Nature 2024.
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    Topics in assistive technologies and inclusion for older people: introduction to the special thematic session
    (Springer Science and Business Media Deutschland GmbH, 2024) Hallewell Haslwanter, Jean D.; Panek, Paul; Department of Media and Visual Arts; Subaşı, Özge; Department of Media and Visual Arts; College of Social Sciences and Humanities
    This special session aims to carry forward discussions on Active Assisted Living (AAL), focusing on both new technologies for older adults and the various social aspects of their development. The papers cover different aspects of the special theme. Some detail the creation or introduction of tailored technologies to meet the specific needs of seniors, including monitor technologies and an interactive system. Others explore methods like co-design and new heuristics to ensure these systems truly address real-world needs. While yet others focus on topics of concern, such as ageist biases of computer science graduates and designing living spaces to better allow existing technologies to be integrated. Overall, the papers recognize the unique challenges of developing systems for older adults while acknowledging the diversity within this age group.
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    Designing for data sensemaking practices: a complex challenge
    (Association for Computing Machinery, 2024) Karahanoǧlu, Armaǧan; Department of Media and Visual Arts; Coşkun, Aykut; Department of Media and Visual Arts; College of Social Sciences and Humanities
    The framework we presented here is a way to explain how self-trackers make sense of their data, translating them from numbers into meaningful insights. Understanding the data sensemaking process, however, is only the first step in designing for data sensemaking. Developing a new generation of tools that support individuals’ sensemaking practices is a significant challenge.
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    Reading, play, and critical engagement with cultural heritage: associating children with orientalist paintings through an interactive picturebook
    (Routledge, 2023) Dinç, Betül Gaye; Department of Media and Visual Arts; Subaşı, Özge; Alaca, Ilgım Veryeri; Department of Media and Visual Arts; College of Social Sciences and Humanities
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    Designing harvesting tools for olive trees: methodological reflections on exploring and incorporating plant perspectives in the early stages of design process
    (Taylor and Francis Ltd., 2024) Department of Media and Visual Arts; Yanlıç, Berre Su; Coşkun, Aykut; Department of Media and Visual Arts; KU Arçelik Research Center for Creative Industries (KUAR) / KU Arçelik Yaratıcı Endüstriler Uygulama ve Araştırma Merkezi (KUAR); Graduate School of Social Sciences and Humanities; College of Social Sciences and Humanities
    Sustainability-focused design research is witnessing a change in approach with the emergence of More-than-human Design (MTHD), which challenges human-centered thinking by incorporating nonhuman perspectives into the design process. However, implementing MTHD presents challenges for design researchers and practitioners, such as understanding non-verbal species. Despite the techniques developed to facilitate such an understanding (e.g. contact zone), the growing literature on MTHD lacks studies reflecting on how these techniques are utilized in the design process. In this paper, we present a case study on designing olive harvesting tools from a MTH lens, where designers used contact zone, plant interviews, plant persona, and experience map to explore the perspectives of olive trees and incorporate them into ideas in collaboration with farmers and agricultural engineers. The results indicate the significance of reconsidering decentralization in MTHD from the standpoint of entanglements among techniques and incorporating various knowledge types to manage tensions arising from perspective shifts.