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Permanent URI for this collectionhttps://hdl.handle.net/20.500.14288/3
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Publication Metadata only Rethinking news trust in post-truth Turkey: immediacy as the imagined affordance of television and search engines(SAGE PUBLICATIONS INC, 2024) Department of Media and Visual Arts; Çamurdan, Suncem Koçer; Ünal, Nazlı Özkan; Department of Media and Visual Arts; College of Social Sciences and HumanitiesIn today's post-truth world, news users grapple with the tension between growing distrust in news institutions and the need for "true" information. Based on a mixed-methods study conducted in Turkey, this paper examines strategies developed by news users to establish trust in media tools in the context of the COVID-19 pandemic and populist polarization. We first collected data with a nationally representative survey (N = 1089). Then, 30 media users filled out media diaries for 1 week. We interviewed diary participants at the end of the week. We also conducted a four-week-long participant observation in three locations. Based on this data, we argue that users build trust in news stories by attributing a sense of immediacy to specific media, namely television and search engines. This immediacy arises from people's desire to scrutinize the accuracy of news stories in Turkey's highly polarized media environment. We term this ascribed meaning of transparency the imagined affordance of immediacy, asserting that immediacy is crucial for forming trust in the post-truth era. Contrary to suggestions that news trust is diminishing in the post-truth era, our paper highlights citizens' creative strategies to reestablish trust in contemporary news media.Publication Metadata only An institutional perspective: how gatekeepers on a higher education interact for the organization of access(Springer, 2023) Department of Media and Visual Arts; Yıldız, Zeynep; Subaşı, Özge; Department of Media and Visual Arts; Graduate School of Social Sciences and HumanitiesThere is growing research on how collaborative systems could support equity in shaping access for marginalized communities in different contexts. Higher education institutions are essential contexts for examining issues around equity-based organization of access for diverse populations, including people with disabilities. However, there is a shortage of research in CSCW investigating equal access in higher education settings. To address this gap, in this case study, we aim to have a closer look at how gatekeepers (people who are responsible for accessibility) in a higher education institution organize access for members with disabilities. Gatekeeping has long been discussed in disability justice to examine systemic and institutional barriers for people with disabilities. We reveal how gatekeepers interact and collaborate around existing institutional communication channels to collect access-related requests and distribute access in the higher education setting. Our data shows that existing practices come with institutional challenges hindering equity and inclusion for members with disabilities. Key issues revealed through our findings are (1) communication tools and non-shared definitions around access, (2) lack of tools for experience documentation, (3) ineffective feedback loops around access requests, (4) impact-based prioritization for access requests. We discuss how our analysis contributes to equity-oriented system design for future collaboration around organizing higher education access at the institutional level.Publication Metadata only Virtual collaboration tools for mixed-ability workspaces: a cross disability solidarity case from Turkey(Assoc Computing Machinery, 2023) Department of Media and Visual Arts; Yıldız, Zeynep; Subaşı, Özge; Department of Media and Visual Arts; Graduate School of Social Sciences and HumanitiesA growing body of literature on mixed-ability teams within HCI investigates how disabled and non-disabled people collaborate. Still, how diferent disabilities can interact in a mixed-ability team is underexplored, especially for long commitments and in non-western contexts. As an emerging perspective in accessibility studies in HCI, disability justice emphasizes the importance of cross-disability collaborations. Collaborative access, interdependence, and crossdisability dialogue are keys to building accessible mixed-ability interactions. We conducted ten in-depth interviews with the members of a unique mixed-ability team (which includes people with diferent physical disabilities) using the same workspace with crossdisability interactions in Turkey. We aim to understand the requirements for an accessible mixed-ability virtual workspace and to identify practical design considerations for cross-disability solidarityoriented virtual collaboration tools. To ensure equal access in virtual workspaces, we suggest implications for centering collective access, balancing external power dynamics, and supporting language and cultural diversities.Publication Metadata only Pluralistic methods in codesign: a co-speculation play method for feminist utopias in urban Turkiye(Taylor and Francis Ltd., 2024) Department of Media and Visual Arts; Subaşı, Özge; Apaydın, Pınar; Department of Media and Visual Arts; College of Social Sciences and Humanities; Graduate School of Social Sciences and HumanitiesThis article introduces a co-speculation method developed in urban Turkiye, economically, socially and politically fluctuating geography. This method leverages decolonial and feminist design studies to emphasise pluralism and the integration of underrepresented knowledge systems, thus benefiting from their valuable epistemological and methodological contributions. We show the details from the development of the feminist co-speculation method through co-design sessions, showcasing how it adapts to and is reshaped by the social realities in urban Turkiye.Publication Metadata only Yapay zeka ve doğrulama(Reflektif Sosyal Bilimler Dergisi, 2024) Department of Media and Visual Arts; Çamurdan, Suncem Koçer; Department of Media and Visual Arts; College of Social Sciences and HumanitiesPublication Metadata only Mind the whisper: enriching collocated social interactions in public places through audio narratives(Assoc Computing Machinery, 2022) Department of Media and Visual Arts; Genç, Hüseyin Uğur; Erdem, Duru; Yıldırım, Çaǧla; Coşkun, Aykut; Department of Media and Visual Arts; KU Arçelik Research Center for Creative Industries (KUAR) / KU Arçelik Yaratıcı Endüstriler Uygulama ve Araştırma Merkezi (KUAR); Graduate School of Social Sciences and Humanities; College of Social Sciences and HumanitiesThe quality of social interaction has great importance for psychological and physiological health. Previous research indicates that smartphones have adverse effects on collocated social interactions. Most HCI works addressed this issue by restricting smartphone use during social interactions. Diverging from previous work, we designed WHISPER, an audio narrative box that aims to enrich collocated social interactions without restricting mobile technology use. We conducted a user study in a cafe environment with 21 participants to understand how users react to WHISPER and how it would influence their social interactions. In this paper, we present the result of this study and discuss four implications for technologies designed to enhance collocated social interactions (Respectfulness, Balanced Ambiguity, Adaptability, and Being Targeted) and two implications for research touching upon the HCI work on Design for Behavior Change and Collocated Interactions (Designing responsible interventions for accommodating unintended outcomes and Quantifying the quality of social interactions).Publication Metadata only Informing the design of question-asking conversational agents for reflection(Springer Science and Business Media Deutschland GmbH, 2024) ; Department of Media and Visual Arts; Karaturhan, Pelin; Orhan, İlayda; Yantaç, Asım Evren; Department of Media and Visual Arts; Koç Üniversitesi KARMA Gerçeklik Teknolojileri Eğitim, Uygulama ve Yayma Merkezi (KARMA) / Koç University KARMA Mixed Reality Technologies Training, Implementation and Dissemination Centre (KARMA); KU Arçelik Research Center for Creative Industries (KUAR) / KU Arçelik Yaratıcı Endüstriler Uygulama ve Araştırma Merkezi (KUAR); Graduate School of Social Sciences and Humanities; College of Social Sciences and Humanities; School of Medicine;Reflecting on everyday experiences offers valuable insights and has the potential to enhance psychological well-being. Yet, only some have access to a facilitator for reflection. Conversational agents hold promise as companions for these discussions. We surveyed individuals with therapy experience to understand user needs and arrived at interaction strategies used in therapy. We then evaluated these strategies with five therapists and transformed our data, along with their input, into a set of interaction strategies to be used on conversational agents for reflection. We developed an AI chatbot prototype where we implemented these strategies and conducted a 1-week in-the-wild study with 34 participants to evaluate the interaction strategies and experiences of interacting with a chatbot for reflection. Findings reveal that participants are willing to engage with a chatbot, even with limited capabilities. Critical aspects include the chatbot’s contextual awareness, statement repetition, and human-like qualities. Successfully balancing questions with non-question statements is essential for a pleasurable dialogue-driven reflection. Our paper presents implications for future design and research studies. © The Author(s), under exclusive licence to Springer-Verlag London Ltd., part of Springer Nature 2024.Publication Metadata only The role of news in Alevi television channels: approaches to addressing both general and Alevi audiences(N/A, 2024) Department of Media and Visual Arts; Ünal, Nazlı Özkan; Department of Media and Visual Arts; College of Social Sciences and HumanitiesThis article examines the function of news media on Alevi television channels. The increased visibility of faith-based identity movements in the public sphere during the 1990s led to the study of these communities in media research. This study contributes to these discussions by focusing on news media, an area not yet extensively examined concerning faith communities. The research is based on an 18-month field study involving participant observation and in-depth interviews, focusing on the news production processes of Cem TV, Yol TV, and TV 10, during 2014 and 2015. The study argues that news media serves a dual function for faith communities like the Alevis, enabling them to address both a general audience and their own community simultaneously. Alevi broadcasters create news bulletins that appeal to a general audience while also including news relevant to Alevis. They achieve this in two ways. The first is by utilizing television technology to include an “Alevi news” segment at the beginning of the news, covering developments particularly relevant to Alevis. The second way is by maintaining a more “neutral” language in the news bulletins while expressing opinions on developments concerning Alevis in news and discussion programs. / Bu makale, Alevi televizyon kanallarında haber medyasının ne gibi bir işlevsellik kazandığını incelemektedir. 1990’larda artan inanç temelli kimlik hareketlerinin kamu alanında görünürlük kazanması, medya çalışmalarında bu toplulukların incelenmesine yol açmıştır. Bu çalışma, inanç toplulukları açısından henüz yeterince incelenmemiş bir alan olan haber medyasına odaklanarak bu tartışmalara katkıda bulunmaktadır. Araştırma, 2014-2015 yılları arasında yayın yapan Cem TV, Yol TV ve TV 10 kanallarının haber üretim süreçlerine odaklanan, 18 ay süren ve katılımcı gözlem ile derinlemesine mülakatlar içeren bir saha araştırmasına dayanmaktadır. Çalışma, haber medyasının Aleviler gibi inanç topluluklarının hem genel izleyiciye hem de kendi kitlesine aynı anda hitap etmesini sağlayan bir işlevselliği olduğunu savunur. Alevi yayıncılar haber bültenlerini hem Alevi olmayan genel bir kitleye hitap edecek hem de Alevileri içerecek bir haber diliyle oluşturmaktadır. Haberciler bunu, iki şekilde başarır. Televizyon teknolojisinin imkanlarını kullanarak haberin başına Alevileri özellikle ilgilendiren gelişmeleri kapsayan bir “Alevi haberleri” segmenti yerleştirmek bu yollardan ilkidir. İkincisi ise haber bülteninin dilini daha “tarafsız” olacak şekilde oluştururken, Alevileri ilgilendiren gelişmelerle ilgili görüş belirten yorumları haber ve tartışma programlarında dile getirmektirPublication Metadata only Topics in assistive technologies and inclusion for older people: introduction to the special thematic session(Springer Science and Business Media Deutschland GmbH, 2024) Hallewell Haslwanter, Jean D.; Panek, Paul; Department of Media and Visual Arts; Subaşı, Özge; Department of Media and Visual Arts; College of Social Sciences and HumanitiesThis special session aims to carry forward discussions on Active Assisted Living (AAL), focusing on both new technologies for older adults and the various social aspects of their development. The papers cover different aspects of the special theme. Some detail the creation or introduction of tailored technologies to meet the specific needs of seniors, including monitor technologies and an interactive system. Others explore methods like co-design and new heuristics to ensure these systems truly address real-world needs. While yet others focus on topics of concern, such as ageist biases of computer science graduates and designing living spaces to better allow existing technologies to be integrated. Overall, the papers recognize the unique challenges of developing systems for older adults while acknowledging the diversity within this age group.Publication Metadata only Designing for data sensemaking practices: a complex challenge(Association for Computing Machinery, 2024) Karahanoǧlu, Armaǧan; Department of Media and Visual Arts; Coşkun, Aykut; Department of Media and Visual Arts; College of Social Sciences and HumanitiesThe framework we presented here is a way to explain how self-trackers make sense of their data, translating them from numbers into meaningful insights. Understanding the data sensemaking process, however, is only the first step in designing for data sensemaking. Developing a new generation of tools that support individuals’ sensemaking practices is a significant challenge.