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Strategic customer behavior in service systems : externalities, risk sensitivity and heterogeneity

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dc.contributor.advisorKaraesmen, Fikri
dc.contributor.departmentGraduate School of Sciences and Engineering
dc.contributor.kuauthorMahmoudzadeh, Hadi
dc.contributor.programIndustrial Engineering and Operations Management
dc.contributor.schoolcollegeinstituteGRADUATE SCHOOL OF SCIENCES AND ENGINEERING
dc.coverage.spatialİstanbul
dc.date.accessioned2024-11-09T22:03:57Z
dc.date.issued2022
dc.format.extentxi, 131 leaves : illustrations ; 30 cm.
dc.identifier.urihttps://hdl.handle.net/20.500.14288/4702
dc.language.isoeng
dc.publisherKoç University
dc.relation.collectionKU Theses and Dissertations
dc.rightsrestrictedAccess
dc.rights.copyrightsnote© All Rights Reserved. Accessible to Koç University Affiliated Users Only!
dc.subjectConsumer behavior
dc.subjectCustomer services
dc.subjectCustomer relations
dc.subjectCustomer relations, Management
dc.subjectCustomer services, Quality control
dc.subjectConsumer satisfaction
dc.titleStrategic customer behavior in service systems : externalities, risk sensitivity and heterogeneity
dc.typeDissertation
dspace.entity.typePublication
local.contributor.kuauthorMahmoudzadeh, Hadi
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