Research Outputs

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Now showing 1 - 6 of 6
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    Brand extensions
    (Taylor and Francis, 2016) N/A; Department of Business Administration; Şanlı, Ceren Hayran; Canlı, Zeynep Gürhan; PhD Student; Faculty Member; Department of Business Administration; Graduate School of Business; College of Administrative Sciences and Economics; 275215; 16135
    Brand extension is a widely used new product introduction strategy for firms. It has gained significant attention both from academia and the business world. While firms can benefit highly from well-implemented extensions, they can significantly suffer from unsuccessful ones. In this chapter, we review research dating from the 1990s that addresses success factors of brand extensions. Our chapter is structured as follows: First, we provide a brief discussion on the meaning and advantages of brand extensions. Then, based on a review of extant literature, we identify three major psychological processes that underlie consumers’ extension evaluations, namely categorization, motivational processes and thinking styles. Subsequently, we distinguish among four main factors (i.e., brand content, brand structure, market structure and consumer charac - teristics) that moderate the process by which consumers evaluate brand extensions. Finally, we discuss the spillover effects of extension evaluations on the parent brand, and address avenues for further research.
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    Comparative evaluation and framing: how price-quality relationship is vulnerable to attribute framing
    (Springer, 2016) N/A; Erguncu, Selin; PhD Student; Graduate School of Business; N/A
    As many of our decisions rely on relativity in judgmental processes, consumers also conduct comparative evaluations to build most of their preferences, if not all. This research investigates how framing of product information influences the comparative evaluation process performed during purchase decisions. In particular, we study the impact of attribute framing on consumers’ perceptions and attitudes, and eventually on their preferences. In a series of six experiments, we show that consumers tend to perceive two products more differently from each other, when the focal attributes of products are framed negatively (vs. positively). We explain this greater perceptual difference in negative frames with stronger sensitivity to losses (vs. gains), which leads to the amplified unfavorability of the inferior product in negative frames. In addition to the perceptual shift, results also show that framing changes attitudes towards price. We observe a stronger price-quality association in negative (vs. positive) frames and explain this finding with the adversity of drawing quality inferences out of unfavorable information. Hence, consumers are more likely to build favorable attitudes for high-priced products, when attributes are framed negatively (vs. positively). As a result of this stronger price-quality inference, preference for the more expensive product is found to be greater when products are presented in negative frames than in positive frames. Overall, this research contributes to framing and pricing literatures by observing how the entire comparative decision process is shaped on the basis of attribute framing.
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    Customer-based brand equity in a technologically fast-paced, connected, and constrained environment
    (Springer, 2016) Sarial-Abi, Gülen; Department of Business Administration; N/A; Canlı, Zeynep Gürhan; Şanlı, Ceren Hayran; Faculty Member; PhD Student; Department of Business Administration; College of Administrative Sciences and Economics; Graduate School of Business; 16135; 275215
    Keller’s (Journal of Marketing, 57(1), 1–22, 1993) influential article on customer-based brand equity and his subsequent research that introduced new models of branding made a big impact on marketing theory and practice. In this commentary, we provide a discussion on how the recent macro changes in the business environment with respect to fast-paced technological advances, digital (online) developments, and social and environmental constraints influence how brands are managed in today’s marketing environment. We elaborate on how these developments—and the resulting growing importance of three brand attributes, namely innovativeness, responsiveness, and responsibility—relate to Keller’s frameworks. We identify further research opportunities on branding in light of these global macro changes.
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    Exploring the antecedents and consumer behavioral consequences of “Feeling of Missing Out (FOMO)”
    (Springer, 2017) Anik, Lalin; N/A; Department of Business Administration; Şanlı, Ceren Hayran; Canlı, Zeynep Gürhan; PhD Student; Faculty Member; Department of Business Administration; Graduate School of Business; College of Administrative Sciences and Economics; 275215; 16135
    Today, we are more aware of the several alternative activities happening around us than ever before. We have access to real-time information about what is going on—events to see, places to visit, conversations to follow, gatherings to attend, etc. Especially through digital tools and social media, we are frequently reminded of the existing experiences. Yet, we often lack the resources to participate in all. As a result, we are likely to experience an aversive affective state, a feeling of missing out on the unattended experiences. Despite the extensive managerial press on FOMO (e.g., Herman 2012; JWT 2012), scarce empirical work exists (Alt 2015; Przybylski et al. 2013). In this paper, we elaborate on the meaning of FOMO in a nomological web of constructs, explore its antecedents (i.e., when and how it occurs), and link FOMO to consumer behavior.
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    Influencer marketing as labour: between the public and private divide
    (Edward Elgar Publishing Ltd., 2020) N/A; N/A; N/A; N/A
    The labour law perspective divides social media influencers into two groupings. First, social media influencers exist in law as commercial entities themselves, beyond the remit of employment law regulations. Second, social media has subtly infiltrated the orthodox workplace setting, with the by-product of employers deploying their workers as influencers within their own social networks. The distinction between an independent commercial entity and a worker or employee (as a category variously captured by employment regulation) remains contested terrain. While this topic travels into that debate, this chapter predominantly examines how social media influencers reveal information technology's impact on labour law.
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    Multiple shades of culture: insights from experimental consumer research
    (Taylor and Francis, 2017) Sarial-Abi, Gülen; Department of Business Administration; N/A; Canlı, Zeynep Gürhan; Şanlı, Ceren Hayran; Faculty Member; PhD Student; Department of Business Administration; College of Administrative Sciences and Economics; Graduate School of Business; 16135; 275215
    This chapter provides a timeline for cross-cultural consumer research. It suggests that cross-cultural consumer research has gone through three stages: the introduction stage during the late 1990s, a growth stage in the early 2000s, and the maturity stage in the early 2010s. The chapter suggests that most of the earlier work primarily focused on: marketing communication content that would be persuasive across different cultures and different information processing styles across cultures. It also demonstrates that the earlier work on cross-cultural consumer psychology mainly focused on individualism-collectivism dimensions of culture and neglected the other cultural orientations. The chapter then provide evidence that most of the cross-cultural consumer research in early 2000s and 2010 focused on the effects of other cultural orientations on consumer behavior, the effects of culture on goals and motivation, and the effects of cultural orientations on brand and product evaluations as well as the development of culture-related phenomena.